Work Order, Inventory, Scheduling and Billing Software

Comprehensive Work Order Billing Software for Service Business

Work Order, Inventory, Scheduling, Billing & Accounting in One Central Location

Comprehensive Software Solution

Direct Focus Software provides a comprehensive service management software that takes care of your CRM, work order, job scheduling, asset management, inventory, employee scheduling, and billing & accounting in one central location.

Streamline Your Service Business

Facilitate job scheduling, dispatch work to employees, plan shift schedule, allow field workers to record work & time, manage asset, manage inventory and generate invoices for completed work.

Need a Customized Service Solution?

With our open architecture platform, you can choose to build a service management solution with unique features, enhanced functionalities and customized service processes unique to your business environment from the ground up.

Why Direct Focus Service Management Software

Customizability

Fully customizable and tailored solution to fit your business. Allow you to add unique features and enhanced functionalities and create unique service processes by identifying the different types of jobs, skills, and equipment involved.

Automation

Automate processes like invoicing, staff scheduling, time logging, task management and client job approval which help save time, effort and money. Automation eliminates manual processes in your day-to-day operations.

Mobile Friendly

Enable your employees and managers to share information and gain complete workforce visibility at any time and from anywhere through desktop PC, laptop, or mobile devices.

Key Features

CRM

Manage customer accounts, track service history, engage with your customers, and handle client contracts. Our CRM helps you better organize customer profiles, notes and activities.

Work Order

Create work orders, schedule appointments or services, and track work. Enable your working staff to record time, labor, cost, and create billing for completed work.

Inventory

Better monitor and control inventory purchasing and movement processes. Our Inventory Module records goods, receipts and issues; tracks items, tracks stock levels, and reduces backorder.

Asset Management

Manage your assets on customer sites with full service histories, making it easier to oversee periodic service tasks and maintenance obligations.

Shift Scheduling

Custom define schedule templates, schedule specifics such as projects, departments, team or jobs. Automatically rotate employees through one or more schedules and accommodate multiple alternative work schedules.

Job Scheduling

Find next available service slot and allocate resource; secure technicians based on skill level, working schedule, workload, and nearest location.

Invoicing

Personize invoices including your logo and modified invoice elements. Automatically generate invoices for completed work and send invoices to customers.

Billing & Accounting

Streamline billing process and automatically send reminders to customers on past due payments. Create accounts receivable and accounts payable documents, bank reconciliation and generate financial reports.

Customer Portal

Allow your clients to manage accounts, create work requests, check work orders and view invoices online.

Employee and Payroll

Plan your employee schedules, manage time & attendance, and manage leave-cases. Process payrolls and manage employee benefits.

Workflow and Tasks

Automate routine tasks and eliminate manual processes in your day-to-day operations. Automate work approval, time management, billing and invoicing.

Other Features

Other features include purchasing order, contract management, project management, integration with other systems such as CRM and accounting software, and more…

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